2026-01-29 12:00:00
Apple is urging Australians using older iPhones to update their devices immediately, warning that phones running outdated software may not reliably connect to emergency services, including Triple Zero (000).
As Australia enters natural disaster season - with bushfires, floods, cyclones and severe storms - staying connected in an emergency is critical. Apple regularly improves emergency calling and network reliability through iOS software updates, and older devices that haven’t been updated may miss these vital safety improvements.
Updates for these phones are now available from Apple
What you need to do if you have an older iPhone
Check your iPhone today:
If your iPhone can no longer update, Apple recommends considering an upgrade to ensure continued access to essential safety features.
This is a simple step that could make a life-saving difference.
More information: Apple Support Article 125851 'Connecting to Emergency Services on iPhone in Australia':
This official support article explains the importance of keeping your iPhone software up to date so it can reliably connect to emergency services, including in situations where mobile networks switch or fail. It also lists which iPhone (and Apple Watch) models should install the latest updates.
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