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In the Click Social Enterprise

Privacy Policy Last Updated: 16th May 2025

In the Click ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.example.com] or purchase our products online. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

In the Click Social Enterprise is a registered trading name of Enable Social Enterprise Limited (ABN 52 165 413 776).

1. What Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing/shipping address.
• Demographic information: such as preferences and interests or other information relevant to customer surveys and/or offers
• Payment Information: Credit/debit card details (processed securely via third-party gateways).
• Account Information: Login credentials, preferences, and past orders.
• Technical Data: IP address, browser type, device info, and cookies.
• Communications: Any correspondence or inquiries made via email, chat, or contact forms.

2. How We Collect Information

We collect personal information when you:

• Register an account or place an order on our website.
• Subscribe to our newsletter or marketing communications.
• Contact our customer support team.
• Interact with our website (including through cookies and analytics tools).

3. Why We Collect Your Information

We collect and use your personal information to:

• Assist with order processing and delivery.
• Provide customer service and support.
• Communicate order updates, promotions, or policy changes.
• Market research purposes to help improve our website, products, and services.
• Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your personal information to:

• Third-party service providers: such as payment processors, couriers, IT support, and marketing platforms.
• Regulatory authorities: if required by law.

We do not sell or rent your personal information to third parties.

5. Google and third-party vendors

Google and third-party vendors interact with In the Click as follows:

• Show In the Click ads on sites across the Internet.
• Use cookies and/or device identifiers to serve ads based on someone's past visits to the website or use of your app.
• Visitors can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, opt out of vendor use of cookies through device settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes suitable servers, encryption protocols, and limited access controls.

7. Cookies and Analytics

We use cookies and similar technologies to:

• Remember your preferences.
• Track site usage and performance.
• Improve user experience and deliver targeted advertising.

A cookie by no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can manage your cookie preferences through your browser settings.

8. Access and Correction

You have the right to access and correct your personal information. To make a request, please contact us at communications@enableaustralia.org.au. We may need to verify your identity before processing your request.

9. Marketing Communications

You can opt out of receiving marketing emails at any time through your account and the resolution centre on www.intheclick.org.au or click "unsubscribe" link to opt out of specific communications. You can also contact communications@enableaustralia.org.au.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact julie.mckay@enableaustralia.org.au

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.